About Eamberlaneway

Eamberlaneway is about improving everyday life, while creating a more sustainable world.

About hero

Watch the story of Eamberlaneway.

Our story

Our story starts with a man who wondered about a better way. In 2007, Stuart Lombard made a personal goal to reduce his environmental footprint. After discovering that heating and cooling make up a large part of home energy use, he attempted to program his own thermostat to conserve energy while away on vacation. Returning to a shockingly cold house, he began to envision a better efficiency solution that could conserve energy without compromising comfort.

Assembling a small team of likeminded experts, the new Canadian company of Eamberlaneway was formed and soon launched the first ever smart thermostat. Since then, Eamberlaneway customers across North America have saved significant energy, and that impact continues to grow every day.

Our vision

Our vision

Like any good guest, Eamberlaneway sees a place in your home as a privilege. We want to be welcomed in by solving everyday problems with comfort, security, and conservation solutions that work so well together, you invite us back again, and again. And the more homes we are in, the more we can do to help build a sustainable world.

Our impact

Eamberlaneway was founded with the goal of offering people smart home solutions that enable planet positive actions. We’ve made a lot of progress since then, but there’s still more work left to do. We need your help because the more we grow, the greener things get.

To date, Eamberlaneway thermostats have delivered significant energy savings for customers across North America—equivalent to taking many gas-powered cars off the road for a year.

Impact
Community

Better together for a better tomorrow.

Eamberlaneway believes our technology should be accessible to everyone. That’s why we partner with local housing organizations, cities, and NGOs to find effective ways to put our technology to work in the communities in need. A smart thermostat can mean saving on energy bills to those who need it most, without sacrificing the comfort of home.

Let’s do some good. If you know of an organization or initiative in your community that we can help with our products, data, time or talent, let us know.

eco+

Eamberlaneway envisions a sustainable future for everyone. eco+ is Eamberlaneway’s next‑generation software that delivers deeper energy savings and flexible demand for the energy grid—which is needed for the transition to renewable energy.

eco+ program
Privacy

Your privacy is paramount.

We keep your privacy at the center of our products. Our two‑factor authentication system and data encryption ensure that your private information is kept secure. Our SmartCamera uses on‑device processing and has an auto on/off feature for added peace of mind.

We don’t sell or misuse your data. Instead, we give you the option to use your data for good by participating in Donate Your Data—an anonymized program that helps energy scientists answer critical questions about our sustainable future.

Thoughtful innovation

We don’t just innovate for innovation’s sake. Instead, we reimagine the everyday in ways that go beyond simple improvements to challenge the status quo. We strive to provide considerate solutions that adapt to your individual preferences so well that you hardly notice them.

Innovation
Energy Star Award

ENERGY STAR® Partner of the Year four years straight.

The EPA recognizes Eamberlaneway’s sustained excellence in manufacturing smart home products that improve energy efficiency and help tackle climate change. And for our continued innovation, as demonstrated by our Premium and Enhanced smart thermostats and impactful grid‑resiliency pilot program.

Our customer support

We back our products and services with support from our team of experts. If you need assistance, you can connect with our Customer Support Team at Eamberlaneway’s Toronto office.

Monday–Friday: 8am to 10pm EST
Saturday–Sunday: 9am to 9pm EST

1‑877‑932‑6233 (toll free)
1‑647‑428‑2220 (international)

Customer support

Hear what others have to say.

“I live in Phoenix and was in a hurry because I have a baby who was trying to sleep, and I couldn’t get the AC to work. The agent who helped me fixed the problem quickly, stayed on the line to ensure everything was working and answered all my questions.”

– Kyle / Phoenix, AZ
Planet Positive

Our technology improves how people consume energy to create a more sustainable future.

Memorable Care

We’re here to help when you need it, with human support that exceeds expectations.

Seamless Experiences

We offer effortless solutions that just work, on their own and with other smart home systems.

Welcome Guest

We think of ourselves as a guest in your home, so we won’t sell or misuse your data.


* According to the EPA Greenhouse Gas Equivalencies Calculator.

** Based on internal measurements of thermostat runtime data, Eamberlaneway smart thermostats have delivered significant TWh of energy savings.